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Accenture to acquire assets from customer analytics company CadenceQuest

18 May 2010 , Written by Dhruv Tanwar
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Accenture has inked an agreement to acquire assets from CadenceQuest, Inc., a privately-held Arlington, Va.-based company specializing in customer data and analytics for the retail sector.

The proposed acquisition of the retail sector software assets of CadenceQuest, Inc., Accenture said in its statement, would expand the suite of digital, marketing analytics, retail marketing and merchandising solutions and platforms offered by Accenture Interactive that was launched in September 2009. Accenture Interactive helps companies develop digital marketing capabilities, enhance the development and management of their websites and online marketing, and optimize online and offline marketing investments to effectively interact with and influence the behavior of targeted consumer segments.  

Accenture_logoCadenceQuest, Inc. is a management and IT consultancy firm that helps commercial organizations effectively manage and access their data, while focusing on key aspects of their organizations – people, processes and technology – through an approach that merges industry domain, process and technical expertise. Acquiring assets from CadenceQuest will also help Accenture Interactive achieve its vision of becoming the premier provider of marketing technology and related services in its field, Accenture said, adding that CadenceQuest’s capabilities, in combination with Accenture Interactive data mining, analytics and business intelligence capabilities, would enhance the delivery of on-demand, real-time customer insights that can be used to support the development and execution of customer loyalty, merchandising and marketplace strategies.  

The main attraction for Accenture is CadenceQuest's Customer Insight, a self-service analytical platform that allows retail decision makers to perform analyses on high-targeted customer segments, which enables them to gain deep insight about their customers and their behaviors. Post-acquisition, Accenture Interactive will expand these services into new geographies, starting with Asia, the UK and continental Europe.  CadenceQuest is already an established provider of retail marketing analytics services in North America. The acquisition is subject to customary closing conditions, and is expected to close within 30 days.
 

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