CA acquires Oblicore for undisclosed sum

CA, Inc. has announced its acquisition of privately-held Oblicore, a company that provides service level management (SLM) software for enterprises and service providers. CA said the acquisition of its long-time partner would support and strengthen the ability to set, measure and optimize service levels to meet business expectations across enterprise and cloud environments. Terms of the deal were not disclosed.

Oblicore’s solutions are also expected to extend CA’s capabilities in the areas of cloud vendor management and assurance of cloud service quality. Oblicore’s list of customers includes AT&T, ABN AMRO, British Telecom, Cable & Wireless, France Telecom, ING, Lufthansa Systems, Siemens Medical Solutions, and T-Systems. Its flagship product, Oblicore Guarantee, automates, activates, and accelerates the monitoring, reporting, and management of all service portfolio and service delivery for enterprises and service providers. It also allows organizations to understand the performance implications of service catalog items and service level agreements—in real time—for penalties, rewards, and new opportunities.

“Oblicore’s business-centric approach gives enterprises and service providers better understanding and control over the quality and value of their IT service portfolio,” said Ajei Gopal, executive vice president of CA’s Products and Technology Group. “With Oblicore and the recent acquisitions of NetQoS and Cassatt, CA is leaping ahead in our ability to help customers optimize IT for better business results and capitalize on the emerging cloud computing opportunity.”
CA said Oblicore has field-proven integrations with CA's solutions including CA Spectrum Infrastructure Manager, CA Service Desk Manager, CA Wily Introscope, CA eHealth and CA Clarity PPM. Designed for open connectivity to virtually any data source, Oblicore can integrate with business systems and application and infrastructure monitoring tools from Microsoft, Oracle, SAP, IBM, HP, BMC and other providers.

“Our success with mutual CA and Oblicore customers shows that together we can help close the gap between business and IT by establishing and measuring service expectations,” said Eric Converse, CEO, Oblicore. “Service Level Management is one of the fastest growing segments in the industry. Delivering Oblicore’s solutions through CA’s thousands of expert sales, services and support professionals will allow us to bring the benefits of SLM to both CA’s vast network of existing customers and a growing global market of new ones.”

Oblicore solutions will now be available directly from CA and through approved channel partners.