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Canonical to offer dedicated support for Lotus Symphony on Ubuntu

18 January 2010 , Written by Dhruv Tanwar
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Canonical has announced a dedicated support program for Lotus Symphony, the no-charge office productivity alternative that is a core component of IBM Client for Smart Work (ICSW) on Ubuntu. The support would be available to customers through the IBM and Canonical partner network. Organizations will now have an option when it comes to switching to an alternative platform for their business productivity needs with full confidence that the core solution is fully supported.

The IBM Client for Smart Work is based on IBM productivity and collaboration software. Canonical's statement said that it actually helps organizations save up to 50 percent per seat on software costs as compared to a Microsoft-based desktop. Additional savings come by the way of avoiding requisite hardware upgrades. The package allows companies to use their existing PCs, lower-cost netbooks and thin clients.

The open standards-based core solution comprises of Ubuntu 8.04 LTS Desktop Edition and Lotus Symphony, which includes word processing, spreadsheets, and presentations, fully supported by Canonical at $5.50 per user, per month based on 1000 seat deployment.

"We are very pleased to put a specific support program in place that IBM and Canonical partners can start to deliver," said Steve George, VP for sales and product management, corporate services at Canonical. "With IBM we are slashing the costs to business for their basic productivity suite. Faced with the upgrade costs to Windows 7 many organizations are rightly considering an alternative. Ubuntu and the IBM Client for Smart Work represents that alternative."

Optional solution components include desktop virtualization and recovery options using VERDE from Virtual Bridges, and a variety of Lotus collaboration capabilities with choice of delivery model: on premise, on the cloud, or using an appliance.

"We have seen tremendous interest in this solution since we launched it initially in Africa and more recently in the United States," said Bob Sutor, VP Linux and Open Source at IBM. "Canonical's support program for Ubuntu and ICSW offers our partners a great package to bring to their customers and we look forward to more of them signing up to do just that. For customers looking to break the cycle of license fee renewals and upgrade costs for Windows a real alternative is here."

As one of the first IBM and  Canonical partners to make this solution available, Shiv Kumar, EVP Sales at ZSL says the economic case for Ubuntu and the IBM Client for Smart Work is “unarguable.” He said that the The addition of Canonical's support means companies have the reassurance of world class support through the entire stack. “We are really excited about bringing this option to our new and existing clients and providing them with cost savings and productivity improvements at a stroke," he said.

IBM Client for Smart Work for Ubuntu core solution is also available unsupported, at no charge.
 

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