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23 March 2011 ,
Written by Dhruv Tanwar
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Airport company, which owns and operates six UK airports including Heathrow, Stansted, Southampton, Aberdeen, Glasgow and Edinburgh, has signed a five-year outsourcing contract for the delivery of its IT services with a consortium led by Capgemini UK plc. The contract is valued at approximately £100 million (approx €120 million).
Capgemini would be the prime contractor in a consortium that includes SITA, Atkins, Computacenter and Amor Group. BAA said the move is key to improving the airport experience for all stakeholders, including passengers, staff, airlines and retailers at the airports.
Capgemini will be responsible for the delivery of BAA’s core IT services on a day-to-day basis, including applications, infrastructure and projects, for some 10,000 users. The service covers BAA’s six airports within the UK and will start in May after a two-month transition. BAA retains responsibility for IT strategy, stakeholder management and ensuring the quality of IT services in collaboration with Capgemini. Around 200 staff will be eligible to transfer to Capgemini and its partners under TUPE conditions.
Responsibilities of the other consortium players would include network, telecoms and radio services by air transport communications specialist SITA, multidisciplinary project service capability from Atkins, and elements of desktop and server support from Computacenter. The Amor Group will support niche applications. |