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13 April 2010 ,
Written by Dhruv Tanwar
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French services major Capgemini has inked a multi-year agreement with Kraft Foods for indirect procurement services that will leverage its expertise in Business Process Outsourcing (BPO) procurement to manage strategic sourcing and spend management for various categories.
Capgemini, the French consulting, technology and outsourcing services company has announced an agreement between its American subsidiary Capgemini America Inc and Kraft Foods, the largest confectionery, food, and beverage corporation in the US.
Under the multi-year agreement, Capgemini will support Kraft Foods' procurement operations in North America, and will assume responsibility for the strategic sourcing and spend management of various purchasing categories.
Capgemini will deploy its new global service delivery model that leverages technology from its recent acquisition of IBX, an on-demand purchasing solutions provider, for Kraft Foods’ operations. For Kraft Foods, the IBX technology has been integrated with Capgemini’s BPO platform to create the industry’s leading on-demand e-procurement solution, Capgemini said in a statement.
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