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SOFTWARE INDUSTRY NEWS |
Convergys appoints Jeff Fox as President and CEO |
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Relationship management company Convergys, which ranks 100th on the US Software Top 100 list, has announced that Jeff Fox, 47, has been named President and Chief Executive Officer.  Announcing the appointment, Convergys said Fox has agreed to serve in this position for at least one year and will also remain on the Convergys Board. Fox has been a Convergys Board member since February 2009, and was previously Chief Operating Officer of Alltel Corporation. He succeeds David F. Dougherty, 53, who will serve as a consultant to help facilitate a smooth transition. During his 13-year tenure at Alltel, Fox held a number of leadership roles including Chief Operating Officer responsible for customer service, sales, marketing, IT, network operations, engineering, procurement, and operations support for its 14 million customers. Prior to becoming COO in 2007, Fox served as Alltel’s Group President-Shared Services for four years, supporting the company’s wireline and wireless business. From 1996 to 2003, Fox served as Group President-Alltel Information Services for seven years, runningthe company’s information services business which delivered software, professional services, and outsourcing to top-tier global financial institutions. Before joining Alltel in 1996, Fox spent 12 years in investment banking at Stephens Inc. and Merrill Lynch. Currently, he is a principal of The Circumference Group, a firm that provides consulting and operations support services combined with investment capital to technology and telecommunications companies. In a statement, Philip A Odeen, Chairman of the Board welcomed Fox in his new role by saying that he was “confident his values and priorities are closely aligned with the Board.” He acknowledged Dave Dougherty’s contributions to Convergys and its predecessor company, and thanked him for his services. Convergys also reaffirmed its 2010 earnings guidance provided last month. |
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