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CSC launches Unified Communications as a service |
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CSC has announced a Unified Communications as a Service (UCaaS) offering based on Cisco's Collaboration Portfolio that is tTargeted at Fortune 1000 companies. The offering is said to be the latest standard managed service addition to CSC’s unified communications and collaboration (UCC) solutions suite. Developed in close collaboration with Cisco, the offering is complemented by CSC’s multi-platform integration. CSC’s first UCaaS solution aims to enhance clients’ productivity and accelerates business processes and decision making while lowering costs.  UCaaS builds on CSC’s existing capability to provide custom, outsourced UCC solutions, serving as the underlying platform for the full range of collaboration capabilities and services offering clients communication and collaboration flexibility as their businesses grow and change. The hosted unified communications service allows businesses to bring converged voice, mobile and data services to every desktop in their organization. Companies that are tightly managing their capital expenditure will be able to take a first step into converged communications by consuming their telephony, voicemail, conferencing and unified messaging technologies on a utility-based, per-user pricing model, CSC said in a statement.CSC will provide this just-launched managed service globally via its unified communications service center. Leveraging a flexible service delivery model, CSC can accommodate customer premises-based, CSC-hosted and hybrid deployments. CSC will also provide all hardware and software as part of the service or will manage customer-owned equipment. Regardless of delivery model, services are supported at a per-seat, per-month fee and receive standard solution design and 24/7 support globally. |
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