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IBM and Digicable ink 10-year $83 million IT outsourcing deal |
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IBM and Digicable, a cable and broadband distribution player in India, have signed a US $83 million, 10-year strategic outsourcing agreement, under which IBM will support the integration of Digicable's digital media content delivery and value added services applications with its core business technologies and processes. The approach is expected to help Digicable provide superior and personalized service to its subscribers. Digicable's network in India has over 8 millions subscribers across 125 locations in over 70 cities and 14 states. The company is enhancing its delivery infrastructure to provide advanced next-generation digital cable and broadband services. Digicable intends to provide subscribers, through cost effective and technologically advanced set-top boxes, access to a range of value added services like video on-demand, push-VOD, Internet services on TV, gaming, and ecommerce. Digicable's digitization initiative will also provide its customers with access to more channels with better picture quality and sound. IBM's insights and technology is expected to help Digicable solve complex business problems and build a more intelligent enterprise by accelerating the transformation of their business. The deal with IBM will see alignment of key strategic business and information technology (IT) objectives to ensure greater leverage of technology investments for the exponential growth planned by Digicable. IBM will provide IT infrastructure services, network support, application maintenance services and security services. The IT giant will help optimize operations for Central/Remote Head Ends and physical/digital assets, and will also implement and manage core applications and services including B2B, B2C and employee portals, voucher and credit management systems, electronic bill presentation and payment (EBPP), intellectual property management (IPM) and ERP. |
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