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IBM buys web analytics company Coremetrics

16 June 2010 , Written by Dhruv Tanwar
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IBM has announced a definitive agreement to acquire Coremetrics, a privately-held web analytics software company.  The San Mateo, CA, based company, IBM said , would expand its business analytics capabilities by enabling organizations to use a cloud-based delivery model to gain real-time insight into consumer interactions internally and through social media networks. This in turn is expected to help develop faster, more targeted marketing campaigns.  The financial terms of the deal were not disclosed.

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Coremetrics is web analytics company whose products help businesses optimize their marketing programs. Over 2,100 online brands world wide use Coremetrics' Software as a Service (SaaS) to optimize their online marketing. The company's solutions include real-time personalized recommendations, email targeting, display ad targeting across leading ad networks, and search engine bid management. Investors in Coremetrics include Accel Partners, FTV Capital, Highland Capital Partners, and W Capital Partners.

IBM said that since organizations are increasingly looking for ways to optimize their marketing processes and gain deeper insights into client demands to drive brand loyalty through personalized customer interactions., they are faced with an increasingly complex set of digital outlets to interact with customers. These range from websites and mobile applications to e-mail and social media sites. Consequently, businesses must continuously focus on enhancing the customer brand experience and respond quickly to marketplace changes to differentiate themselves.

By acquiring Coremetrics, IBM said it will be able to deliver new business analytics solutions with the web analytics capabilities clients need to help measure the effectiveness of their marketing campaigns and understand the shopping habits, likes and dislikes of their customers. Additionally, Coremetrics software complements IBM's existing software and services portfolio of offerings from WebSphere, information management and business analytics and optimization.  

Upon closing, Coremetrics will be a part of IBM's application and integration middleware portfolio, which provides the backbone of transaction processing on the Web and powers many of the world's leading retail sites. IBM said it would continue to support and enhance Coremetrics' technologies and clients while allowing them to take advantage of the broader IBM portfolio.  Coremetrics approximately 230 employees will be integrated into IBM.

The deal is expected to close in the third quarter of 2010, regulatory approvals and customary closing conditions notwithstanding.
 

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